• Call us: 1-800-992-6345 or 316-978-3118
  • Log in to My Records

How to Criticize; How to Praise

Search Courses

Print This

How to Criticize; How to Praise

Properly done, telling people how they
are doing can be a powerful management tool.
It can be disastrous when done wrong, or not at all.

Register button

A fundamental responsibility of all managers and supervisors is to give feedback to subordinates.

Unfortunately, most of us are not as effective as we should be in this important area.

The purpose of this seminar is to show participants how to give and receive criticism and praise.

Why Supervisors Don’t Praise

  • Eight reasons why supervisors don’t give the praise they should

 

When Not to Praise

  • Ten situations where praise will not motivate

 

How to Praise Effectively

  • Six major differences between effective and ineffective praise
  • Seven tips from ‘The One Minute Manager’
  • Eight powerful guides for giving praise

 

Practice

  • How to do it

 

Criticism

  • How do I react to criticism?
  • What are my present abilities?
  • Why do I criticize?
  • What changes do I have to make to be able to learn from criticism?

 

Benefiting From Criticism

  • How to view critical remarks
  • How to respond to critical comments
  • How to encourage constructive criticism
  • How to save face when someone criticizes you in front of your employees

 

Destructive vs. Constructive Criticism

  • The essential differences between destructive and constructive criticism
  • Seven things that make feedback useful
  • How to recognize whether a statement is constructive or destructive

 

Criticizing Effectively

  • Why is criticism so hard to give? The elements for successful criticism
  • Fifteen guidelines for giving criticism that changes behavior
  • A model for giving criticism that works in any situation
  • What to criticize

 

Practice

  • Opportunity to reformulate negative and destructive criticisms that will change behavior

“This particular class was above excellent…If I was an Executive I would mandate all of my managers and leaders to participate in Dr. Belt’s class because it was tremendous.  I look forward to completing my Certificate with CMD.”

Lazerrick Young, Portfolio Recovery Associates, Hutchinson, KS

“I greatly value the information that Dr. Belt shared with the class.  I hope that as I practice these new skills it’ll be helpful to others as well as myself.  The stories Dr. Belt shared, helped to put meat on the bones of class material.” 

Philip Lutz, Maintenance Manager, Catholic Care Center, Wichita, KS

“Good information, great process. Dr. Belt was very well prepared and very knowledgeable as well as very entertaining!  Felt I got great information, enjoyed the networking as well.  Great value.”   

Geni Woody,  First National Bank of Hutchinson, Hutchinson, KS

If you work with employees, staff, and or project teams, this class will help you communicate better and build a strong relationship with your team, while motivating each member.

If you have been told either by your employees, peers, or supervisor, that you are harsh, critical, and non-empathetic, this class could get you on the right track to be a strong supervisor/manager.

Please feel free to contact me with any questions.  paula.seiwert@wichita.edu

Sign up for
Newsletter