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Managerial Psychology

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Managerial Psychology

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Description:

This seminar will expose you to exciting new findings in workplace behavior. You'll immediately be able to use these findings to better understand, direct and motivate employees with lasting results.

Psychological Principles

  • Liking or respecting
  • How to influence people to be more productive
  • Participative management
  • Task-people orientation
  • Freedom, structure and interest
  • Firmness or permissiveness

Using Psychological Methods

  • Energy curves
  • Positive effects of stress
  • Keeping up momentum - six steps
  • Eliminating de-motivating factors
  • When to give an inspirational push

Applying Psychology

  • Why you should set "impossible goals"
  • Enriching the job
  • How to make people eager to get to work
  • A plan for getting people interested

Dealing with Problem Employees

  • The problem drinker
  • Getting "Mr. Nice Guy" to do his job
  • How to handle the rebel
  • A general approach to problem people

Understanding Why People Act As They Do

  • The importance of attitudes
  • Finding out what people are really thinking
  • Changing emotions
  • What makes people work hard?

How to Deal With Defensive People

  • Disguises and role playing
  • How to criticize
  • Defense mechanisms

Act as counselor and Coach

  • The dual role of the appraiser
  • Shaping behavior
  • How and when to be supportive
  • Handling the interview

The self assessment was interesting and provides the attendee insight on what to work on for improvement. Dr. Belt provided good summary points and was kind enough to share personal experiences on techniques applied and lessons learned. The instructors have exceptional experience and the lessons learned build upon knowledge and understanding of concepts.

Patrick Phen, NetApp

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