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Quality Management & Control

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Quality Management & Control

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Description:

Improved quality is a significant factor in reducing costs and improving productivity.  This is even more critical in today's marketplace with the challenge of controlling quality Quality-mgmt-control-WEBalong a global supply chain.  A single quality incident, regardless of its source, can inflict huge financial loss and ruin a company's reputation.  In this seminar, you will learn the most effective quality tools including flowcharts, Pareto Analysis, and many others.  You will apply what you learn by playing the famous "Deming's Red Bead Experiment."

This seminar will also help you assess quality control and management at your company or organization. It will give you examples of good Quality Control programs in manufacturing as well as service companies.  You will walk away with a fresh outlook on how a good quality program is essential to the health of your operations.

Outline:

What is Quality Control?

What is Six Sigma?

A Quality Control Toolbox

  • Process flowcharts
  • Pareto analysis
  • Fishbone diagrams
  • Scatter diagrams
  • Quality Control charts
  • Process capability

Deming's Red Bead Experiment

  • Game rules
  • Play the game
  • Collect data
  • Analyze the data
  • Discuss the results

Assessment of Quality Control

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