Women notoriously put the needs of others ahead of their own needs … often to the point of being taken for granted and being invisible. Assertiveness is having the self-confidence to be yourself.
This seminar offers the opportunity to assess your own assertiveness and discover practical ways for developing techniques of assertive communication. By gaining self-knowledge and self-confidence, you can learn to be a more assertive communicator making your work life more enjoyable, productive and rewarding.
Women’s tradition of non-assertiveness
- The pitfalls of women’s communication rituals
- Expectations, images and fears
What Is assertive behavior?
- Identifying your place on the assertiveness continuum
- Describing assertive, aggressive and unassertive behavior
- Appropriate assertiveness
- What’s so good about being assertive?
Your communication image
- Communication mirror: assessing your style
- What do your nonverbal messages say?
- Tuning your voice
- Blending voice, eye contact and posture to communicate confidence
Learning to be an assertive communicator
- Harness the word power
- Develop a natural style of direct, honest and spontaneous assertion
- Use positive assertion to negotiate, influence and build win-win relationships
- Give feedback and manage conflict without arousing resentment
- Guidelines for receiving feedback
- How to say “no” to unreasonable requests without offending or feeling guilty
- Making your point without appearing “pushy”
Putting it all together with skill practice activities
Women who are newly hired, or promoted into a position that puts them in a position where they feel they are not on solid ground with their peers.
Women who are wanting to strengthen their status in the office environment and put themselves in a position to assume a larger role in the organization.
Women who want to be stronger, more confident communicators.