• Call us: 1-800-992-6345 or 316-978-3118
  • Log in to My Records

Search Courses

Communication Skills for Supervisors

Print This

Communication Skills for Supervisors

You're speaking volumes...even when you are not talking.

Register button

Improving your communication skills can help turn teeth-clenching tasks into noteworthy accomplishments. It will also help you clearly deliver your expectations to your employees.

This class will give you concrete skills you can use to take away the barriers to effective communication in your work.

Understanding communications

  • Defining communication
  • Forms of interpersonal communication
  • Barriers to communication
  • A practical exercise on ‘one way vs. two way’ communication


How to improve your communications

  • Determining your communication style
  • Why be concerned about style
  • Style strengths and trouble spots


Receiving feedback

  • How to handle receiving critical feedback
  • Three stages of response to critical feedback
  • Helpful hints on handling feedback


How to give constructive feedback

  • Steps in giving constructive feedback
  • Barriers to constructive feedback
  • Guidelines for giving constructive feedback


The business of listening

  • Four key elements of good listening
  • Determining your listening attitude and style
  • Tips for tip top listening


Special situations in communication

“Our lives are busy and we can get wrapped up in that. This class is a nice perspective of simple things you can do as a supervisor to make your employees know they are cared about and to create an environment of mutual respect.”
Ashley Bowen, KS Air National Guard

“As a former teacher, the class was really the perfect blend of teacher led instruction intermixed with individual and group activities. Kept me engaged the whole time.”
Jeff Maddox, IT Help Desk Manager, Meritrust Credit Union, Wichita, Kansas

“Dr. Hackett is very personable and engaging. He creates an easy learning environment by making the content relatable and easy to understand.”
Taylor Binder, Radiology Manager, Kiowa District Healthcare

“The course was filled with lots of information that can be used in real world situations. Dr. Hackett kept the information informative but interesting.”
Tara Converse, P.B. Hoidale Co, Wichita, Kansas

New supervisors will gain much from this class, as well as those people who have been in supervision and need a refresher, or a new perspective.

Substitutions are free and must be done prior to the start of the class or certificate program.

Cancellations or rescheduling must be received in writing and full refunds will be given up to four business days prior to the start of class.

Any cancellation or reschedule submitted with three or less business days notice is subject to a $35 charge on 1 or 2 day classes and a $75 charge on certificate programs.  

No refunds after the first day of the class or certificate program.

Have any questions or concerns, please reach out to me. Paula.Seiwert@wichita.edu

Sign up for