Learn how to interpret and handle the issues that eat up your time.
- Liking or respecting
- How to influence people to be more productive
- Participative management
- Task-people orientation
- Freedom, structure and interest
- Firmness or permissiveness
Using psychological methods
- Energy curves
- Positive effects of stress
- Keeping up momentum – six steps
- Eliminating de-motivating factors
- When to give an inspirational push
- Why you should set “impossible goals”
- Enriching the job
- How to make people eager to get to work
- A plan for getting people interested
Dealing with problem employees
- The problem drinker
- Getting “Mr. Nice Guy” to do his job
- How to handle the rebel
- A general approach to problem people
Understanding why people act as they do
- The importance of attitudes
- Finding out what people are really thinking
- Changing emotions
- What makes people work hard?
How to deal with defensive people
- Disguises and role playing
- How to criticize
- Defense mechanisms
Act as counselor and coach
- The dual role of the appraiser
- Shaping behavior
- How and when to be supportive
- Handling the interview
” Dr. Belt did an excellent job of facilitating the course. He was was very knowledgeable and practical in the presentation. There were a number of good take-away items but the main thought I have from the class is to be positive with employees, be very specific with requirements, and be prompt with rewards.”
Randy Siebert, FlightSafety International, Wichita, Kansas
“We loved this seminar. I think maybe the best learning experience we’ve had. Dr. Belt is one of the best. You can never go wrong with any seminar taught by either Graham, Belt or Hackett!”
Brad Christopher, Assistant Director of Airports, Wichita Airport Authority, Wichita, Kansas
“Dr. Belt delivered a 1st class seminar. In my opinion, this was one of the best CMD classes I have attended. It contained a lot of applicable material that I can utilize within my division at work. I have had excellent instructors in every CMD class I have attended. I find CMD classes to be engaging and useful for daily application, not only in the workplace, but in many aspects of life.”
Ryan Miller, Wichita Airport Authority, Wichita, Kansas
“We attend a lot of training at Foley Equipment and the classes at CMD are by far the best we attend. Fantastic instructor! Enjoyed this class!”
Scott Koehn, Engine Shop/Field Manager, Foley Equipment, Park City, Kansas
If you are in a lead position, supervisory or managerial position, or running a project team this is a fundamental class to take.
Understanding the nuances of why people do what they do, and what triggers their motivation to excel, or causes them to put on the brakes can be beneficial to your success at working towards goals and objectives.
Understanding the counselor and coaching roles also minimizes the high maintenance issues that eat up your time.
Substitutions are free and must be done prior to the start of the class or certificate program.
Cancellations or rescheduling must be received in writing and full refunds will be given up to four business days prior to the start of class.
Any cancellation or reschedule submitted with three or less business days notice is subject to a $35 charge on 1 or 2 day classes and a $75 charge on certificate programs.
No refunds after the first day of the class or certificate program.