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Communication Excellence: Elevating Your Workplace Interactions

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Communication Excellence: Elevating Your Workplace Interactions

Communication is often perceived as someone else’s job.
Leaders spend their time and resources focusing on goals
that directly contribute to the bottom line,
not knowing that communication does too!

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Enhance your workplace communication with our dynamic workshop. This program covers key topics for professionals like defining communication, overcoming barriers, and mastering one-way and two-way communication. Participants will identify their communication styles, learn to give and receive constructive feedback and refine listening skills through interactive exercises and real-world scenarios. Activities include reframing conversations and practicing better communication techniques and skills. By the end, you’ll have the tools and confidence to navigate communication challenges, foster collaboration, and drive success. Transform your communication skills and achieve professional excellence with us.

Understanding Communication

  • Defining Communication
  • Forms of Communication
  • Barriers to Communication
  • One-Way and Two-Way Communication


Powerful Questions

  • Open-Ended Questions
  • Positive and Negative Intent


How to Improve Your Communications

  • Communication Styles


The Business of Listening

  • Listening Styles
  • Listening Patterns


Special Situations in Communication

  • Cross-Cultural Communication
  • Remote and Virtual Communication
  • Crisis Communication
  • Communication with Difficult Personalities
  • Sensitive Conversations



  • Identifying the Problem
  • Generating Ideas
  • Executing the Ideas
  • Problem Solving Practice and Reflection

Anyone working on a team can utilize the information from this seminar to improve individual and team functioning. Supervisors and managers will find it extremely useful for targeting their communication. Individuals who deal with customers, vendors, multiple departments, or the general public will gain skills to increase their productivity

Let’s explore the possibilities of having this program at your facility. Paula.Seiwert@wichita.edu

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