Deal with the obstacles that prevent you
from successfully driving your projects.
This class meets two consecutive days.
August 6th and 7th, 2025
In a project management environment, leading and communicating with the multiplicity of personalities and talent requires an astute understanding of the motivations, anxieties and goals of the team members you lead. Without the proper tools successful leaders employ, even the best planned project can end in failure. This useful program will equip project managers with the skills they need to lead and communicate effectively in a project environment, especially in projects where they don’t have direct authority over other members of the project team.
After completing this workshop, participants will be able to:
- Clearly identify the goals and expectations of a project
- Understand how to conduct a stakeholder analysis
- Determine the people, processes, and tools which are required for success
- Improve communications with team members and stakeholders
- Establish a foundation for project changes
- Explain how to handle internal and external conflicts
- Develop a healthy team culture
Setting Project Direction
- Types of projects
- Defining goals
- Measuring goals
Ensuring Stakeholder Satisfaction
- Identifying Stakeholders
- Determining Stakeholder Expectations
- Communicating with Stakeholders
Obtaining Project Resources
- Identifying needed people
- Defining the needed processes
- Procuring the needed tools
Monitoring Project Performance
- Responsibility, accountability, authority
- Reviewing project performance
- Reporting project performance
Managing Project Change
- Setting project baselines
- Identifying baseline owners
- Establishing a change forum
Addressing Project Conflict
- Reviewing causes of conflict
- Criticality of why
- Seeking a win-win
Creating Project Culture
- Building a culture of trust
- Ensuring accountability
- Enhancing collaboration
Project managers as well as program managers, can benefit from this two-day class. If you lead a team, or coordinate an event, or work a major project, this class will help you understand and be able to cover the multiple aspects of strong communications.
Substitutions are free and must be done prior to the start of the class or certificate program.
Cancellations or rescheduling must be received in writing and full refunds will be given up to four business days prior to the start of class.
Any cancellation or reschedule submitted with three or less business days notice is subject to a $35 charge on 1 or 2 day classes and a $75 charge on certificate programs.
No refunds after the first day of the class or certificate program.
Materials in this class are based on the A Guide to the Project Management Body of Knowledge, (PMBOK® Guide).